Retail Operations

The Office of Retail Operations oversees the daily operations of more than 600 wine & spirits stores throughout the commonwealth including staffing, training, in-store marketing, inventory control, equipment and software upgrades and implementation of best practices to improve business operations. 

The Office of Retail Operations is composed of two bureaus.

Bureau of Regional Operations is divided into three regions and 27 districts.

Region 1 – southeastern Pennsylvania including Philadelphia and the surrounding counties

Region 2 – central and northeastern Pennsylvania including Scranton/Wilkes-Barre, Harrisburg, Allentown and Easton areas

Region 3 – western part of the state including Pittsburgh and Erie

Bureau of Maintenance