Regulatory Affairs

The Office of Regulatory Affairs oversees more than 17,000 licensees throughout the commonwealth ensuring the licensed beverage industry comply with statutory requirements and regulatory mandates while protecting public safety and the health and welfare of the commonwealth, provides leadership and resources to reduce alcohol misuse through alcohol education and offers training and guidance to owners/managers to promote responsible alcohol beverage service.  In addition, the Office of Regulatory Affairs handles all consumer feedback/issues through Consumer Relations. 

Bureaus:
Bureau of Licensing
Bureau of Alcohol Education
Bureau of Consumer Relations